Last updated: 4 April 2026
These Terms of Service ("Terms") govern your use of Clubernance ("Service"), operated by Hingston Capital Pty Ltd (ACN 690 585 196) ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Clubernance is a cloud-based governance and compliance management platform designed for registered clubs in Australia. The Service includes compliance tracking, board meeting management, board pack generation, minutes drafting, document management, risk management, incident reporting, strategic planning, financial benchmarking, director management, and AI-powered governance assistance.
Clubernance is a governance management tool. It does not constitute legal, financial, or compliance advice. While we strive for accuracy in our compliance data, templates, and AI-generated content, you remain solely responsible for meeting your club's regulatory obligations. All AI-generated content should be reviewed by qualified personnel before being relied upon.
You must register an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use.
You represent that the information you provide during registration is accurate and complete, and you agree to keep it current.
The Service is offered on a monthly subscription basis at A$299 per month per club (inclusive of GST), with a 30-day free trial. Payment is processed securely through Stripe. You may cancel your subscription at any time, effective at the end of the current billing period.
If payment fails, we will attempt to process payment for 7 days. If payment cannot be collected, your access to the Service may be suspended until payment is resolved.
Prices may change with 30 days' written notice to account holders.
You retain ownership of all data you upload to or create within Clubernance. We do not claim any intellectual property rights over your content.
We process your data solely to provide and improve the Service, as described in our Privacy Policy. Your data is stored in Australian data centres (Sydney region) and protected by encryption, row-level security, and industry-standard security measures.
You are responsible for ensuring you have the right to upload any content to the platform, and that such content does not infringe third-party rights.
Clubernance includes AI-powered features including a governance assistant, document analysis, and automated drafting. These features use third-party AI services (Anthropic Claude and Google Gemini).
AI-generated content — including draft minutes, compliance suggestions, board paper analysis, and chat responses — is provided for informational and assistance purposes only. It should always be reviewed, verified, and approved by qualified personnel before being relied upon or published.
Data sent to AI services is used only for the immediate request and is not used for AI model training. See our Privacy Policy for specific retention periods.
You agree not to:
We aim to maintain high availability of the Service but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible.
Support is available via email at support@clubernance.com.au during Australian Eastern business hours.
To the maximum extent permitted by Australian Consumer Law:
Our total aggregate liability for any claims arising from your use of the Service is limited to the total amount you have paid for the Service in the 12 months preceding the claim.
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
We are not liable for any regulatory penalties, fines, or consequences arising from your club's governance or compliance decisions, whether or not those decisions were informed by content generated by the Service.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law, including the consumer guarantees.
You may cancel your subscription at any time. Upon cancellation:
We may suspend or terminate your access if you materially breach these Terms, after providing reasonable notice where practicable.
The Clubernance platform, including its design, code, documentation, and branding, is the intellectual property of Hingston Capital Pty Ltd. Your subscription grants you a non-exclusive, non-transferable licence to use the Service for your club's internal governance purposes.
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of New South Wales.
We may update these Terms from time to time. Material changes will be communicated via email at least 14 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance.
For questions about these Terms, contact us at support@clubernance.com.au.
Hingston Capital Pty Ltd
ACN 690 585 196